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Fees and Reporting

At AJExpress, we prioritize transparency and ensure that all our customers and sellers have easy access to detailed information about fees and transaction reports.

We charge a small processing fee on all transactions. The exact fee may vary depending on the type of transaction or payment method selected. For sellers, there may be a nominal fee for listing products or additional services (such as promotions or advertisements) to help boost visibility.

  • Customer Reports: As a customer, you have full access to a personalized dashboard where you can track your past orders, view payment history, and check the status of any current orders. You’ll also receive automated email receipts for every purchase, with detailed breakdowns of the items, prices, and applicable fees.
  • Seller Reports: Sellers can view comprehensive reports of their sales, orders, and fees through a dedicated seller portal. Our reporting system allows sellers to track performance over time, view detailed earnings reports, and calculate total fees for each transaction. Sellers can also export these reports for further analysis or accounting purposes.
  • Tax Reporting: We provide tools that help both customers and sellers maintain accurate tax records. Our platform generates tax summaries based on applicable local or international tax regulations to ensure compliance and make the filing process easier.
  • Real-Time Analytics: Both customers and sellers can view real-time data regarding product performance, inventory levels, and other key metrics. Sellers can make informed decisions based on their sales data, while customers can monitor their order statuses and shipping details.

How to Access Reports:

  • To access transaction reports, simply log in to your account and navigate to the “Reports” section. From there, you can filter by date range, product categories, order statuses, and more.
  • Reports can be downloaded in CSV format for easy integration with accounting software or manual tracking.

For more specific details or if you have any questions, feel free to reach out to our support team.

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